For US deliveries we use UPS and USPS, and offer several shipping options for your convenience. For UK orders we use Royal Mail. We operate from 9-5 Pacific time, Monday through Friday. The shipping cut-off time for same-day shipping is 2pm, Pacific time. Orders received after this time will generally ship the following business day.

If you need Saturday or expedited Delivery please contact us at 877 253 3900, or (707) 963-9323. Please note that listed delivery days refer to Business days (ie: Next Day Air ordered on Friday will arrive on Monday, unless you call us to specify that you need a Saturday Delivery).

Bearshead is committed to respecting and protecting your privacy. We never sell personal information about our customers to anyone. Any information that you give us while you are on our site is kept strictly confidential and is solely for our own use. If you would like to stop receiving news from us at any time, you only need to contact us by phone or email, or using the opt out procedure at the bottom of any newsletter. (707-963-9323, ) If you have signed up to receive news direct from our featured wineries we will pass your stop request on to them. Our store is operated by Keyfax NewMedia who have the same stringent policies that we do- you can read their privacy policy here:

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